TekProtect Service Plan:
Have you ever wished there was someone you could trust to handle all of your technology? You didn’t go into business to worry about IT after all. Bringing in your own in-house IT personnel certainly has its merits; however unless you have the time and money required to hire and train this person, it probably doesn’t make sense for you. Believe it or not, there is a middle ground that is helping small and medium-sized business just like yours get the IT support they need to thrive at a price that suits their budget.
Clients under our care rely heavily on their PC’s and Servers for their daily business operations and any outage is costly. We understand this and that is why we created this plan just for your business. Regardless if you have a single location or multiple locations, we will create the most cost-effective solution that meets your business objectives. Here is a short list of just some of the key services provided:
- We provide 24×7 monitoring and maintenance of critical system services.
- HIPAA, PCI, and GDPR Compliance
- We maintain the integrity of your network and systems security, email filtering, and antivirus.
- We have guaranteed response times for critical issues.
- We have an agreed upon backup and recovery plan that we implement for you.
- We provide on-site and local help desk support to maintain your network and systems.
- We manage your 3rd party technology suppliers so you don’t have too.
- We track and report on the status of your technology assets.
- We provide strategic business technology planning.
- We develop your technology budget required to meet your current and long-range business plan.
- We manage your network infrastructure, wireless, communication between offices, and internet access.
- We manage your technology subscriptions and warranties.
In short, we take care of the technology so you can focus on what you do best.