Support
Local business IT support from TekManagement in Medford, serving Southern Oregon and Northern California. If you are already a client and need help now, start with the option that best fits your issue.
Legacy Support
Legacy Support
Please enter the code provided by TekManagement. On the next page, click "Connect" to download the installer.
Remote Support
Tek Remote Support
Please enter the code provided by Tekmanagement and click the button below. On the next page, you will click "Connect" to download the installer.
Use remote support only when a TekManagement technician asks you to join a session.
How it works:
1. Enter the support code your technician gave you.
2. Click the blue button.
3. On the next page, click Connect.
4. Open the downloaded file to start the session.
If you do not have a support code yet, call or email our team first.
Service Tickets
Our service ticket system is available 24/7, 365 days a year.
Use it to:
You can also email help@tekmanagement.com if that is easier for you.
Use Legacy Support only if a TekManagement technician specifically tells you to use it.
Need help choosing the right option?
Contact our support team directly.
Email: help@tekmanagement.com
Phone: 541-779-4777
Fax: 541-770-1455
Office Hours:
Monday to Friday:
7:00am to 5:00pm
Most support plans include 24/7 support.
How to Find Us:
800 O’Hare Parkway
Medford, OR 97504
View Map & Directions
Need business IT help beyond today’s issue?
Talk with TekManagement about ongoing support for your team.