Join Our Growing Team as an Administrative Associate!

Are you a problem-solver with a passion for technology and a commitment to exceptional customer service? Do you thrive in a fast-paced collaborative environment where your expertise makes a real impact?

At Tekmanagement, we don’t just manage technology — we support the people behind it. Our Administrative Associate plays a key role in ensuring our internal operations run smoothly so our team can deliver excellent service to our valued clients. If you’re ready to be part of a company that values integrity, accountability, and professional growth, we want to hear from you!

Why Tekmanagement?

At Tekmanagement, we’re more than just an IT service provider, we’re trusted partners in our clients’ success and community. Our Southern Oregon based team is dedicated to providing cutting-edge solutions with a focus on excellence, reliability, and strong customer relationships. We foster a supportive and growth-oriented work culture where every team member is empowered to excel.

About Tekmanagement:

Tekmanagement Inc. has been a trusted provider of IT support to businesses in Southern Oregon and Northern California for over 40 years. Recognized as one of the 100 Best Companies to work for in Oregon according to the Oregon Business 2022 and 2024 survey, we pride ourselves on fostering a culture of collaboration, innovation, and excellence.

Your Role:

As an Administrative Associate, you’ll be responsible for keeping our collections, purchasing, billing, and administrative processes running efficiently. You’ll play a key role in maintaining our high service standards, following best practices the Tekmanagement way while contributing to our collaborative culture.

Key Responsibilities:

• Accurate & Timely Collections: Ensure efficient AR collections and precise payment posting.
• Efficient Purchasing & Inventory Management: Support sourcing, quoting, purchasing, and inventory control with accuracy.
• Billing Accuracy: Ensure billing accuracy and timeliness by coordinating with relevant teams and reviewing data.
• Workflow Efficiency: Strengthen administrative processes that reduce bottlenecks and improve transparency.
• Additional Support: Support the Projects Manager with administrative tasks as needed to support team operations.
• Customer Service Excellence: Deliver outstanding service, ensuring customer satisfaction, upholding SLAs, and exceeding performance goals.
• Process Optimization: Develop and maintain standard operating procedures the Tekmanagement way to enhance service delivery efficiency.
• Collaboration & Culture: Work closely with internal teams, fostering a culture of teamwork, integrity, and service excellence.

What We’re Looking For:

We’re looking for a detail-driven, service-minded administrative professional who can balance accuracy, communication, and problem-solving in a fast-moving environment. The ideal candidate will have 1-5 years of experience in accounts receivable, purchasing, inventory coordination, or administrative support, along with the ability to support smooth internal operations.

Competencies:

• AR & Administrative Expertise: Experience with accounts receivable, office administration, purchasing, and inventory coordination.
• Billing & Detail Orientation: Accurate in financial transactions, documentation, and reporting.
• Communication & Collaboration: Clear, professional communicator who handles sensitive conversations with composure and works collaboratively by asking questions, learning, and engaging with the team.
• Technology Proficiency: Strong knowledge of Microsoft Office Suite (Outlook, Teams, Excel), Quickbooks Online, and other relevant software.

Key Traits & Skills:

• Customer Focus: Passion for helping others and delivering exceptional service.
• Critical Thinking: Ability to analyze, troubleshoot, and resolve complex IT issues efficiently.
• Adaptability: Thrives in a fast-paced environment and adjusts smoothly to changing needs, processes, and priorities to support a better customer and employee experience.
• Collaboration: Work seamlessly with peers, leadership, and clients to achieve success.
• Time Management: Prioritize workload effectively, balancing multiple tasks with attention to detail.
• Professional Growth: Commitment to continuous learning and obtaining relevant certifications.

Core Values We Live By:

• Integrity & Honesty: Do the right thing, even when no one is watching.
• Humility: Acknowledge strengths, seek guidance when needed, and remain open to learning.
• Empathy & Service-Mindedness: Prioritize the needs and well-being of clients and colleagues.
• Accountability & Dependability: Take ownership of your work and be someone your team can count on.
• Positivity & Leadership: Inspire and uplift those around you, contributing to a healthy work environment.

Why You’ll Love This Job:

• Impactful Work: Your expertise will directly contribute to client success and business continuity.
• Supportive Team: Work alongside passionate professionals in a collaborative environment.
• Career Growth: Expand your skills and advance your career with training and certification opportunities.
• Competitive Compensation: Enjoy a rewarding career with a company that values your contributions.

Physical Requirements:

• Ability to lift, carry, and move items up to 50 lbs (occasionally more with assistance).
• Ability to sit, stand, bend, stoop, and reach throughout the workday.
• Ability to remain seated at a computer workstation for extended periods while performing administrative tasks.

Compensation: $24 – $30/hr. DOE

Benefits:

• Work for a growing, family-oriented company.
• Medical benefits.
• Vision benefits.
• Dental benefits.
• Employee retirement savings plan.
• Paid time off.
• Professional development assistance.
• Investment in your success.