I learned a lesson in customer service this
past week. I was stopped at a red light and
then Bang! The person behind me was not
paying attention as he rear ended my car.
Since my car was only 6 months old, I was a
little upset to say the least.
After returning to my office, I contacted his
insurance company. Wow, I was impressed with
how they treated me and found myself almost
back to normal. They are expediting my
repairs and getting me a loaner car for me to use.
The lesson that I learned is that good
customer service can make a bad situation
better. I hope that our team here at
Tekmanagement provides you with the
excellent service that you deserve. I am
always looking for feedback on how we are
doing, so please
send me an email with your experiences!
Have a fantastic day!
Scott – President, Tekmanagement Inc.
Your comments are always welcome via email
New Research Shows Rise in “Deceptive Downloads”
used with permission from Microsoft Security Tips & Talkby Eve Blakemore
According to the
latest cybersecurity report from Microsoft, “deceptive
downloads” were the top threat for 95 percent of the 110 countries
What are deceptive downloads?
Deceptive downloads are legitimate downloadable programs
(usually free) such as software, games, or music that cybercriminals
bundle with malicious items.
4 Ways to Give Feedback So You Get the Most Out of Your Team
by Joe Serio, www.joeserio.com
Giving feedback is one of the most important skills to master
in the workplace. Think about it for a second. As I wrote in
an earlier post, more than
85% of employees don’t quit their jobs, they quit their supervisors.
If that’s true, then how employees are treated, or perceive
themselves to be treated, by a supervisor is central to the
success of any operation.
Read Receipts in Outlook 2010 and 2013
When sending out urgent or important email correspondence
it may come in handy to utilize the delivery and read receipt
function in Microsoft Outlook. It does help to mark your email
as high importance or choose a subject line with an eye catching
and attention seeking sentence or phrase, but sometimes you
need to know that an important message has been received. Delivery
and read receipts are perfect for this.