Tekmanagement, Inc has been locally owned and operated in the Rogue Valley for 40+ years and we are looking to add a Level One Field Support to our team. This is a full-time benefitted position that you start accruing from Day 1.

Candidates should be ready to work closely with our brilliant Tek-Team to deliver Southern Oregon’s best IT support! See the job description below and follow the application instructions if it fits your skills and experience. We can’t hire you if you don’t apply!

Level One Field Support

• Full-time position
• Medford based
• Hourly Wage: $20-27 per hour

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications

• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
• Drivers license and personal transportation

Additional Requirements

• Reliable transportation
• Ability to pass an extensive background check
• Ability to pass a drug screening test

Additionally, to fit into Tek culture, you must be of Good Character

• Trustworthy, reliable, honest, & consistent
• Excellent customer service, helpful, team player, good communicator, cost-effective
• Respectful, compassionate, kind and considerate
• Proactive, prepared, resourceful, big picture, follow through, plan before action
• Competent, lifelong learner, trainer, does it right and on time, knowledgeable

How to apply

Please click Apply Now button below.